Returns & Refunds

Thank you for shopping at TAYVOR. If you're not completely satisfied, here's everything you need to know about our returns and refunds process.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

1

Interpretation and Definitions

2

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so. The deadline for cancelling an Order is 7 days from the date on which You received the Goods.

Receive Your Order

The 7-day cancellation window begins from the date you received the Goods or a third party you appointed takes possession of the product.

Notify Us of Cancellation

Inform us of your decision via email at tayvor.in@gmail.com or by phone at +91 812 920 2292.

Receive Your Refund

We will reimburse You no later than 14 days from the day on which We receive the returned Goods, using the same payment method. You will not incur any fees for such reimbursement.

3

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

Eligible for Return

  • Purchased in the last 7 days
  • In the original packaging
  • Regular priced goods only

Not Eligible for Return

  • Made to Your specifications or personalised
  • Perishable goods or past expiry date
  • Unsealed for health or hygiene reasons
  • Inseparably mixed with other items after delivery
  • Sale or discounted goods
Processing Time: After receiving the returned package, we will process the refund within 10 to 15 business days. We reserve the right to refuse returns of any merchandise that does not meet the above conditions.
4

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. Please send the Goods to the following address:

Opp. Govt. L.P. School, Puthiyangadi,
Kozhikode-5, Calicut, India
Please use an insured and trackable mail service.

We cannot be held responsible for Goods damaged or lost in return shipment. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

5

Gifts

Marked as Gift

If the Goods were marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. A gift certificate will be mailed to You once the returned product is received.

Not Marked as Gift

If the Goods weren't marked as a gift, or the gift giver had the Order shipped to themselves first, We will send the refund to the original gift giver.

6

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

AddressOpp. Govt. L.P. School Puthiyangadi, Kozhikode-5, Calicut, India